Customer Testimonials

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Google Jun 8, 2026

I love the car, and the dealership offers a very nice warranty. I haven't had any expereince with the service department yet. But i would go there for another vehicle. The only 2 things i found that i don't particularly like. The cars can't be ordered. They are pretty much floating downstream and you get what you get, you have to find one upstream that best fits what your willing to take and claim it before someone else does and thats not a spitzer thing, thats a toyota thing. And my particular sales associate does not really return ... Read More

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DealerRater Jun 8, 2026

Treated me great from the minute I got there , especially Dominic Amato, he was the easiest salesman i ever worked with. We actually had a blast and some laughs while working and I was in and out in an hour and a half from start to finish

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Google Jun 8, 2026

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DealerRater Jun 7, 2026

Easy as pir, no arguing or haggling It was a pleasant experience Dom actually made it fun

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Google Jun 6, 2026

We cannot recommend this dealership enough! From the moment we walked onto the lot, we were treated with the utmost respect, professionalism, and genuine care. Eric was incredible to work with and never once made us feel pressured or rushed. The entire process was seamless. The management and finance teams were also amazing - shoutout to Kyle! There were no hidden fees, no sketchy tactics, and no stressful haggling—just straightforward, honest business. If you are looking for a stress-free, exciting car-buying experience with a team that actually cares about their customers, look no further. We will absolutely be returning ... Read More

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Google Jun 6, 2026

Always prompt, informative and professional

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DealerRater Jun 5, 2026

The sale went quickly and smooth. Ryan took care of business efficiently. Things got slowed up somewhat at the part where I signed my life away, but I took my nap while I waited.

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DealerRater Jun 5, 2026

We had an amazing experience purchasing our new Grand Highlander! Ryan was fantastic to work with—knowledgeable, patient, and genuinely focused on helping us find the right vehicle for our family. The management team was equally great and made the entire process smooth and stress-free. What we appreciated most was that they helped us get into the vehicle that made the most sense for our needs, not just make a sale. We’re absolutely loving our Grand Highlander and are so grateful for the outstanding service. Thank you, Ryan and team!

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DealerRater Jun 5, 2026

Josh was excellent and even came in on his day off when I couldn't make my original appointment

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DealerRater Jun 4, 2026

James was very friendly and informative about the process. He is an asset to Spitzer Toyota!

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DealerRater Jun 3, 2026

Easy going low pressure, gave me a fair deal. Easy going, low pressure,gave me a fair deal. Ralph the finance person was very helpful, didn't push anything and even helped with a refund on my warranty from the previous vehicle.

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DealerRater Jun 3, 2026

Eric was super helpful, but not pushy. He was able to answer my questions and he stayed late to ensure everything went smoothly. The experience overall was easy and I'm thrilled with my purchase. The only drawback is that I wish some of the cosmetic issues with the vehicle had been pointed out. There is significant wear on the inside of the tailgate that I didn't see until I was home. Not at all a dealbreaker, but I would have liked to have known about that upfront.

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Google Jun 3, 2026

Friendly.

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DealerRater Jun 3, 2026

Excellent salesman, all employees that We had dealt with were very knowledgeable and helpful. Deal was so easy to complete.

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DealerRater Jun 2, 2026

Found the car I wanted. Everything was explained to me Happy with my new Corolla

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Google Jun 2, 2026

Elvis made the drop off and pick up seamless and went through the required services thoroughly.

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Google Jun 2, 2026

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Google Jun 2, 2026

Very helpful & accommodating - Charles and James.

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Google Jun 2, 2026

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DealerRater Jun 2, 2026

James kept me informed. Easy to reach and quick to discuss concerns. James is a helpful advisor

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DealerRater Jun 2, 2026

It was a nice touch to send me a link to show me a video of the undercarriage of my car

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DealerRater Jun 2, 2026

We left the car there the night before and most interface with the dealer was via text and email. All went well.

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Google Jun 2, 2026

Everything was smooth all the way through the process. Charles was awesome as he usually is and David always takes good care of my Camry.

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DealerRater Jun 2, 2026

No complaints, but did not receive any stickers. Why? I don't want to say more, mr. AI

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DealerRater Jun 1, 2026

Staff was friendly and knowledgeable MJ was a great sales rep. Stacey in finance was also awesome to deal with

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Google May 30, 2026

Stephanie and James Thomas were great! I couldn't be happier with the customer service I was provided. Would highly recommend to anyone who needs their Toyota serviced.

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DealerRater May 30, 2026

Very good service kind and friendly prompt and explained everything would recommend thank you again

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DealerRater May 30, 2026

Work performed quickly than expected and supplied a detailed video of the work Kept me informed of the progress

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DealerRater May 30, 2026

Elvis and the team were polite and 100% helpful Thank you Spitzer Next car Toyota

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DealerRater May 30, 2026

Everyone was great at the dealership. I could tell they treat each other like family and that's what makes it welcoming for customers.

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DealerRater May 30, 2026

From the moment that I arrived, everyone was very friendly. Charles explained to me everything that was going to happen to my car while they serviced it. He then gave me an approximate time for my car which was correct. I'm happy with my experience.

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Google May 29, 2026

No car wash? My last Toyota washed after every service.

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Google May 29, 2026

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DealerRater May 29, 2026

Very pleasant ti work with ???? to “ Please say a little more. Just 10 more words… ”

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DealerRater May 29, 2026

Your vehicle were great shape clean and everyone was nice and kind thank you for my car

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DealerRater May 29, 2026

It's always a pleasure. Everyone there is always pleasant and welcoming and friendly. There's great coffee available also.

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DealerRater May 29, 2026

When my usual dealership was too busy, Spitzer took care of my car quickly and efficiently.

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DealerRater May 29, 2026

A bit slow. Always seems to be some sort of up front fee- really nothing above and beyond.

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Google May 28, 2026

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DealerRater May 28, 2026

I had a great experience at this dealership. I bought a Honda CRV-4 from Dom Amato and gave him a list of what I wanted in a car and he delivered with everything on my list I was looking at a RAV-4 and saw a used Honda on the lot and he had no problem with me buying a Honda at Toyota. I needed a car pretty quickly and he was able to get the deal done in a day. Would def recommend this place and especially this salesman

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Google May 28, 2026

everyone is very helpful especially Deeanna Stephanie Jamal and David. My only complaint was that it took 2 1/2 hours for an oil change and tire rotation

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DealerRater May 28, 2026

Charles was friendly, personable and an excellent communicator. Highly recommended! I won't hesitate to visit again for any future needs!

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DealerRater May 28, 2026

I don't know who this Matt is i was dealing with sales department and Eric no service was done yet on this vehicle I just bought it used

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Google May 27, 2026

Excellent dealership with efficient and personalized service. Short waiting times. Spotless customer area. Highly recommended!

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DealerRater May 27, 2026

This dealership is very customer oriented. No long waiting time for service and inspection. Any problems were promptly resolved. The car received a complementary wash. The customer area is spotless and comfortable. The staff is polite, attentive and efficient. I really recommend this facility!

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Google May 26, 2026

Collin and Spitzer came through and found me a RAV 4 when everyone else told me it would be 6 -8 weeks. The entire process was efficient and delivered as promised. Already put 1200 miles on in 6 days and the vehicle is fantastic!

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Google May 25, 2026

Fantastic! They did an oil change and inspection on my new vehicle - they even gave a complimentary washing as well - which was unexpected and very cool. The lobby area was very spacious and clean, the employees were attentive, and the experience overall was great. I’ll be bringing my vehicle back in the future for maintenance.

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Google May 25, 2026

This is was my second Tacoma from spitzer great experience in and out

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Google May 24, 2026

Best Dealership in the Pittsburgh area

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DealerRater May 24, 2026

It was great. I was treated with respect and professionalism. Dom and Jaime made things very smooth and easy for me.

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Google May 23, 2026

The service advisor James has been the best to work with. Had issues with Cochran Toyota’s service manager lying about things after they bought out Massie years ago. Have been nervous to let another stealership touch my truck. James was up front and honest.

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Google May 23, 2026

They are always very nice and keep you informed. They ask before they do any additional work.

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DealerRater May 23, 2026

Kylor and Spitzor Toyota made it quick and easy to trade in my very old car and upgrade it nicely with this new one! The deal was better than I had seen at other dealerships, which was also a plus. I would highly recommend Kylor and the rest at Spitzer Toyota!

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DealerRater May 23, 2026

Exceptional experience with Spitzer toyota. Experience a major malfunction with my toyota during the morning commute. They were able to diagnose, fix, and get me on my way within one day. A+

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Google May 22, 2026

Such a great place for service! Friendly staff, text updates and a phone call to confirm

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Google May 22, 2026

Being at Spitzer Toyota is like a visit to old friends and family!

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DealerRater May 22, 2026

Everything was fine and easy. Got settled in right away and was out in a fair amount of time.

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Google May 21, 2026

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DealerRater May 21, 2026

Best car experience I’ve ever had. Dom, Jaime and Adam are all amazing! They treated me the exact way I like to be treated with professionalism and respect. I would recommend Dom Amato to work with everyone I know, he’s the best. Every possible aspect of a car buying experience was met and I am grateful for it!

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Google May 21, 2026

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DealerRater May 21, 2026

Prompt, professional, timely, service. From driving into Spitzer Toyota until one leaves, the service department treats you like your issues are their issues addressing any concern and resolving each and every issue.

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DealerRater May 21, 2026

I called with an issue. Adam was quick to return my call. They order my part Saturday and repaired by Tuesday. I am very happy and I couldn’t have asked for better service

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Google May 20, 2026

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Google May 20, 2026

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DealerRater May 20, 2026

Great job all around! Great job all around! Always appreciate the quality of service, communication, and overview of the service on my vehicles!

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DealerRater May 20, 2026

Everyone was very professional and courteous. Process was very efficient. I got the exact vehicle that I wanted.

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Google May 19, 2026

Got me in and out quickly, as my car’s almost new and didn’t need a lot. The video of the process is nice. It was a routine service for a new vehicle, so the price was right — free.

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Google May 19, 2026

As always, excellent customer service and staff is professional.

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Google May 19, 2026

The work being done on my vehicle was priced accordingly and I got in and out quickly n efficiently and the staff educated me on a nuance technical aspect of my car that I didn’t know and I’m very happy

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Google May 19, 2026

I had a great experience purchasing my preowned 2019 Tacoma. I originally talked with Darius and ended up working with Raymond to close the deal. Raymond made everything fast and easy and took good care of us.

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DealerRater May 19, 2026

He was very patient very knowledgeable about the vehicles and found exactly what I wanted with. No pressure.

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DealerRater May 19, 2026

Very efficient, and fast We were in and out of the dealership with new car in little over and hour

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DealerRater May 19, 2026

G o o d j o b t h a n k y u o

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DealerRater May 18, 2026

They’ve always been great! I have no complaints at all! They are kind and very informative about my car and how to keep it in great shape

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DealerRater May 17, 2026

I was told the part was in stock and would be put on in 2 days. I went to the appointment to have the part installed was informed that it wasn’t painted yet and had to drive to the paint shop to give them the color of my vehicle. The garage couldn’t do it for some reason. Was told it would be ready the next day and would be called. Never happened! I called a week later and it was finally ready. This was not customer friendly at all. I have no idea who Nick is , I dealt with ... Read More

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DealerRater May 17, 2026

Very efficient Was able to complete the 18 month service on both of our vehicles

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Google May 17, 2026

Trade-in with new purchase was easy.

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DealerRater May 17, 2026

Good customer service from all, work done in timely matter I was in Mesa Az for my other servise

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Google May 16, 2026

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DealerRater May 16, 2026

James kindly welcome everyone and provides details of work to be done on vehicle. He is also trustful.

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Google May 15, 2026

Smooth and easy buying experience. Car is wonderful.

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Google May 14, 2026

Very professional and quick service. Love the videos they send of the service being completed!

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DealerRater May 14, 2026

Nick Pike was not my service person. Deana was and she was exceptional. I use a walker and she was very sensitive to my needs. I have had her before she is kind,caring, professional, and knowledgeable. I prefer her as my service contact. Spitzer always provides excellent service. Did not appreciate taking pictures of my car without my knowledge.

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Google May 13, 2026

Most prompt and courteous service.

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DealerRater May 13, 2026

The Team is wonder always showing professionalism along with great customer service I'm always greeted with a smile!

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DealerRater May 13, 2026

Dom Amato sold my daughter and I a RAV4 yesterday and we were both pleased with the service. He was as excited about the car as we were. He is a true advocate of the model. He made us comfortable with our selection and of Spitzer Toyota’s service. It was a pleasure doing business there.

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DealerRater May 13, 2026

I want my power tailgate on my $77k 2025 truck with less than 5k miles fixed. Technicians say they can't replicate the problem in the shop. WELL THEN TROUBLESHOOT THE PROBLEM FURTHER AND FIX IT

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Google May 13, 2026

GOOD EXPERIENCE, FRIENDLY STAFF BUT IT TOOK OVER TWO HOURS FOR AN OIL CHANGE AND TIRE ROTATION, THATS TOO LONG TO WAIT.

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Google May 12, 2026

We bought a new 4Runner at Spitzer Toyota in April, 2026. Our salesman, Darius was friendly, knowledgeable, and efficient. This was one of our best purchasing experiences, which says a lot since we have purchased more than 20 cars together. The finance agent, Ralph, was also the best. He was helpful in arranging the financing to suit us, and got us through the process very quickly. Between Darius and Ralph, we were very happy with the entire experience. Great team!

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Google May 12, 2026

We had a great experience at Spitzer Toyota. We had the guidance we needed to choose wisely. Dom was so easy to work with. Oh and we absolutely love our new Cross!

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DealerRater May 11, 2026

Everyone at the dealership is extremely friendly and very attentive to needs. Everytime I’ve stopped for any service, they are very welcoming.

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DealerRater May 11, 2026

Service and communication has seem to gone down hill since I’ve been with Toyota. Lately I’ve been quite dissatisfied and disappointed with Toyota.

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DealerRater May 11, 2026

I had a good experience. The employees were very professional and helped me find the vehicle that I I am very happy with. Thanks.

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DealerRater May 11, 2026

Lovely service helped me out so much I love it will always go there if I need anything again!

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DealerRater May 11, 2026

Charles was EXTREMELY patient with me, explained everything, repeatedly made himself available for me. He is an excellent representative. He put in a phone call to the workers to update me on timing. The environment was VERY pleasant. I was able to relax and do work while waiting. I even won a dog toy on the spin wheel! I definitely plan do come by again, and more frequently!

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DealerRater May 11, 2026

Spitler, Toyota is the best of the best. They delivered the car right to my office. Jamee and his team always take great care of us. I trust them they’re easy to work with and they do what they say they’re gonna do.

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Google May 10, 2026

I was looking for a dealership to buy my vehicle. Spitzer Toyota were easy the work with.

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Google May 10, 2026

Very good sales representative Eric left the dealership with a better vehicle than what we were looking at/ for

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DealerRater May 10, 2026

James was extremely helpful and really amazing to work with. He is friendly, nice, and awesome face to your company!

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DealerRater May 10, 2026

Everyone was very nice and helpful. They explained everything and also did a video of my car being worked on. I would recommend them to my friends.

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