SPITZER TOYOTA CUSTOMER TESTIMONIALS

Aweful experience here. This is directed towards the service department specifically. I ordered an oil change/tire rotation on my cellphone for $51 as the site says and can see below. At the time of payment, they wanted to charge me $95 which was not as advertised or specified (I personally never paid more than $60 at a Toyota dealer for both with synthetic). They left it up to me to find a service coupon on their website, which gave only 15% off. I met with their service director Amil which refused to honor their price that was originally indicated to me and had a bad attitude. Will NOT be going back here again, Toyota of greensburg treated me far better and honored their advertised price. Think twice before dealing with them.

Service Advisor was polite and understandable. I pay for a Toyota Service Care plan from another dealer and he tried and honored it! I had a 50,000 miles service done!

The service staff at the location have always been accommodating to my vehicle service needs and drop off and pick up times due to my work schedule. The services performed have always been done right the first time.

Sales person worked hard to minimize my time actually spent at the dealership. That was important to me especially in these times. Finance was prepared for me, had all the documentation ready to sign and did a great job explaining what I was signing and why.

Great customer service, length of time it took for service , dealership cleanliness and ease of registration and checkout process . Also offered my inspection could be done which saved me a trip in February

Rudy was very polite and courteous and knew all the features of the car that we purchased. It was a pleasurable experience. Thanks Roger

Exceptional experience with my car purchase. Dan went above and beyond in providing vehicle information, establishing car settings and answering all questions. Ask for Dan Murray if you want a knowledgeable experienced salesperson. I would highly recommend Spitzer to family and friends.

Nick did a great job of keeping me informed of the process. The show room is a little dated. Also, cubicles with privacy walls would be a better set up. Not only for covid, but privacy if the sale.

The dealership had multiple openings for the maintenance of my car for my busy schedule. I was very pleased they were able to fit me in.

I did not know clearly about what I want, a new car or used one at the beginning.I visited Spitzer twice, and Ian was very kind and patient to me, he helped to select several used cars and let me test drive couple of times. He is knowledgeable and patient with me, explaining thoroughly all different features to me.Thank you very much Ian.

Service department does not honor scheduled appts.

Josh was a great, patient salesperson. We really enjoyed working with him, and Kyle was thorough and friendly too. Great experience buying our new Camry!

The individual who took care of our finance / loan information was very clear and helpful. He made the process easy. Salesperson was very nice, but could have worked harder to understand and meet our needs and preferences. We had been in previously looking for a car and expected we would be called when an option became available that met our needs. This happened one time and no additional follow-up was received until we came in months later.

Fast buying process. Nick and Rudy are both great salesmen to work with. Spitzer has given us the best pricing and highest trade in offers. If they continue this way of business I will be purchasing a new Tundra from them in the spring.

Charles and James are always so kind and knowledgeable. I’m always in and out in a timely manner or if I drop the car off, i get appropriate phone calls and updates.