Customer Testimonials
We were late getting there, but they stayed late to give us an amazing deal!
I was served by Nate. He was very patient with me and took all the time to update me on the progress of everything. He made my customer experience amazing. I would recommend Spitzer toyota
I have purchased three cars from Spitzer Toyota within the last year. The first two were new. The second car I purchased was a certified preowned Everyone at Spitzer was very personable and nice our sales person when we bought the certified preowned car was Eddie Rowles. He was extremely personable and trustworthy. I would recommend Spitzer Toyota to anyone buying a car.
Very good service and technicians are very willing to help
I was in and out honestly! Dom helped me out in answering all my questions! He was amazing to do business with! It was a smooth process all around !
Very fast and efficient when buying my car!
Our salesman Eddie was super helpful in getting us the car we wanted. He is a newer member of the sales team and went above and beyond to ask his manager questions to help us get the car and financing we needed. We would 100% work with Eddie again and will recommend our friends to him when they need cars.
I just got a cargo-mat for my RAV4 Plug-In Hybrid. The director of parts, Justin, was very kind and a helpful gentlemen. Due to a shoulder injury, Justin helped me take all my junk out of the cargo area and helped me install the cargo-mat. He put all the junk in too! If you need Toyota accessories or parts go see Justin, Nick, Lacie and David. What a great team!
I bought my first Toyota pick up truck today. The reason I bought it I met a salesman that I really liked and was a nice guy. His name is Eddie Rowles IV. Super nice guy had no intentions of buying a Toyota until I met him. He was honest he was fair felt super comfortable with him. And he worked with me. Anybody looking to buy a Toyota go see Eddie he’s a nice decent guy.. Thank you, Eddie for all your help and I will definitely buy my next Toyota you
Extremely disappointed with the service department at Spitzer Toyota.
I was initially spammed with 40 emails pre-scheduling me for appointments that I didn’t make - all the way into 2027 for service. I requested to have all of the appointments canceled, and that I’d call when it works into MY schedule (not theirs).
Fast forward - my 2026 4 Runner is due for an oil change. Apparently, getting a simple oil change now requires dropping your vehicle off for an entire day. Because, you know, people don’t have jobs, kids, schedules, or other responsibilities to work around. The expectation that customers ... Read More Google - Nov 4, 2026
I have to compliment Adam General Manager Along with Ryan who both navigated me with my purchase of another Toyota ! Can’t express my gratitude and appreciation of all their efforts !
Dom was absolutely fantastic and would recommend him to anyone looking for a car. Very professional and kind. I will be back to see dom in the near future
Very professional staff. They were all honest about every to gimmicks and xx Dom was an exceptional sales man.
Dom was great to work with. No pressure to buy just answered all my questions.
Great experience. Low hassle/ low pressure experience. One minor issue with the vehicle was corrected immediately.
Ed was great!
I really enjoyed the professionalism and sense of urgency displayed by the staff members my wife and I interacted with. I purchased a beautiful used Audi Q5, got a very nice deal on it, and the whole experience took two hours start to finish. You can scroll through these review pages and see a lot of negative about any dealership, but the staff at Spitzer really did well for this review.
I scheduled an appointment to test drive a 2018 ram 1500 I was into.
I was trading in a 2012 F150, 130k in miles, runs great but with some rust, mainly in the bed.
Every car value site is telling me anywhere between 2-4 grand for a trade in. I would accept 1500.
Used car manager comes out and offers me 500. After I said no way, he’s like my auction value is 800. This is the bottom value they get, higher end is like 1500. I know because the dealer I eventually dealt with told me it’s a range and they all get the ... Read More Google - Oct 20, 2026
Dominic Amato was great to work with when we bought our used car. He made the process very simple. Never felt pressured to do anything. Really felt like he wanted to do what is best for us.
Adam n Ryan at Spitzer Toyota went above and beyond to find the right Tacoma me. 😀
Dom was warm, welcoming, and incredibly professional from start to finish. He has a way of making you feel comfortable, valued, and genuinely excited about your purchase. Somehow, he managed to make spending tens of thousands of dollars feel less like an expense and more like a reward! His personality, patience, and professionalism made the entire experience enjoyable. If you’re looking for someone who makes buying a car feel like an experience rather than a transaction, ask for Dom!
I had a great experience working with Dom! He was very helpful understanding of my concerns about purchasing a used vehicle. He made the process smooth and stress-free. My only complaint was that the detailing could have been a lot better, but overall, I had a positive experience!
Worked with me on getting the deal I wanted Very easy to work with On it
Always a top-notch experience! The staff is attentive, friendly, professional, and incredibly knowledgeable. They make you feel valued and provide such a personable experience from start to finish. I couldn’t be happier with the service I received and highly recommend this dealership to anyone looking for a great experience.
They are holding my car and not giving me MY property, claiming I owe money that I don’t. I never agree to a “diagnostic fee”. The staff here are rude. I’m having to sue to recover it. Never go here, ever.
Just bought a car through Dominic at Spitzer Toyota and wanted to leave a quick review. He's a genuinely easygoing guy — no pressure, no pushy sales tactics, just an honest conversation about what I actually needed. He listened to what mattered to me and helped me find the right fit instead of trying to upsell me on something I didn't ask for. Anytime I texted or called with a question he got back to me fast, even outside normal hours. If you're shopping at Spitzer, ask for Dominic. Made the whole process way less stressful than I ... Read More DealerRater - Oct 5, 2026
Always a top-notch experience! The staff is attentive, friendly, professional, and incredibly knowledgeable. They make you feel valued and provide such a personable experience from start to finish. I couldn’t be happier with the service I received and highly recommend this dealership to anyone looking for a great experience.
My daughter recently purchased a vehicle from Spitzer Toyota, and I’m sharing what happened because other buyers deserve to know what to double-check.
She went in with a clear monthly payment number in mind and told the salesperson what she could afford. After some back-and-forth, they reached an agreement at her target payment. She understood the deal to be based on that monthly amount.
However, the paperwork she signed did not include two key financing details, the APR and the monthly payment. When the official financing documents came through from the lender, her monthly payment was about $100 more than ... Read More Google - Oct 2, 2026
My daughter recently bought a vehicle from Spitzer Toyota, and I'm sharing her experience so other buyers know what to watch for.
She went in with a clear monthly payment in mind and told the salesman exactly what she could afford. They went back and forth for a while and finally agreed on a deal at her price. But the sales agreement they had her sign left out both the APR and the monthly payment. When the promissory note came from the lender, her payment was $100 a month more than what she had agreed to.
She went back to ... Read More Google - Oct 2, 2026
Great dealership, easy to work with. Would shop at this dealship with Dom again for the next car
Quickest car purchase ever for me. In and out in 40 mins. Kylor communicated well as we waited for car to arrive from Japan. Let us know the day it arrived and had it ready for us within hours. Even gave our daughter a Spitzer stuffy which she loved! Pleasure doing business at Spitzer just like last time!
This is my fourth purchase of a Toyota vehicle from Spitzer and every experience has always been exceptional. This one by far was my favorite purchase from Rob the salesman to the gentleman in the finance office. I apologize I don't remember his name, but everybody has been welcoming and informative.... I will continue to do my business with Spitzer.
Staffs are very friendly and accommodating special Nate and Ralph.
Very open, honest throughout the entire process. Also very responsive via text/calls whenever I had questions.
My husband and I had the most amazing experience we have EVER had at Spitzer Toyota!!!! Rob Skoog, Matt Artis, Finance Department and all of the workers that we encountered were so fantastic that we both would recommend this dealer above all others! Thank you so very much for taking the time to meet all our requests and finding us the perfect fit!!!
The sales staff at Spitzer were knowledgeable and courteous. Not pushy like some other car dealers.
We had such a wonderful experience working with Dom when purchasing our car! He was incredibly patient as we weighed our options and test drove three different cars, never making us feel rushed or pressured.
Dom was personable, kind, and genuinely easy to work with. He even went out of his way to find a tape measure when we wanted to compare trunk space down to the inch! That extra effort really made a difference.
As a woman, I especially appreciated feeling heard, respected, and comfortable throughout the process. Buying a car can be stressful, but Dom made it an ... Read More DealerRater - Sep 26, 2026
My daughter recently bought her first car at Spitzer Toyota, and the experience couldn't have been better. She got a great deal on a pre-owned Nissan Rogue that literally looks (and smells) brand new. What a beautiful vehicle. The Spitzer Toyota team was fantastic. Shout out to Jamie Benson, Eric Lehman, and Ralph Enberg, in particular, for making her experience so enjoyable. They worked with her limited credit, and provided an excellent warranty to boot. The process was fast, easy, and awesome. Thank you, Spitzer! We'll be back!
Great service. Finance Manager Kyle is very professional and thorough. I sm a repeat customer, and will continue to be one
Dom was very helpful and made us feel very comfortable with our purchase. We highly recommend him for anyone looking for a pleasant sales transaction.
It was excellent, very knowledgeable and friendly staff! Ray was amazing and John in Finance
It was above average Everyone did as expected Would recommend I am out of words
Dom was amazing to work with! Very friendly and knowledgeable, and never once tried to push us into a sale which was great.
Dom was super helpful in finding a new vehicle! He made the process easy and he was very knowledgeable about the cars we asked questions about! Highly recommend!!
Kay was great to work with. Love Toyota!!
I had an amazing service experience at Spitzer Toyota. I bought my Toyota Tundra from a different dealership because I knew the salesperson, but Spitzer is much more convenient for service. After this experience, they absolutely won me over.
I was 30 minutes late for my appointment after getting stuck in morning traffic on the Parkway because of two accidents. Instead of making me feel bad about being late, everyone was understanding and empathetic. As soon as I pulled in, James greeted me, explained where to go, and made sure I was taken care of. Someone immediately came over and checked ... Read More Google - Sep 14, 2026
Excellent service regularly since 2018. Friendly staff. Good coffee.
My parents have been loyal Spitzer Toyota customers for 30 years. Every car we have was bought from this dealership; I distinctly remember driving across town to purchase from them when I was a child. Three months ago, my parents “custom ordered” a 2026 RAV4 plug in hybrid XSE with all the bells and whistles because they wanted to enjoy a nice high trim car for the first time in their lives after retiring. What better place to go than the dealer they’ve shopped at for every vehicle? Spitzer claimed that the order goes to the Toyota factory in Japan and ... Read More Google - Sep 9, 2026
Don made my car buying process so easy. He was so personable and knowledgeable, We really connected with him and enjoyed conversing with him. He is try as asset to Spitzer. I would highly recommend him to anyone considering purchasing a new vehicle.
I was in the early stages of car buying and went to Spitzer just to test drive a pre-owned 2025 Volkswagen Taos. Kae was so helpful and really informative. I loved the car and she could tell, but she was not pushy. I decided to talk numbers and look at trading in my 2017 KIA Forte. They offered the same amount as Carvana. Other dealers were disrespectful and laughed at me when I said the value.
It was a great deal and I bought the car that same day. All of the staff were so friendly and helpful during the whole process. ... Read More Google - Sep 5, 2026
After months of trying to locate a 2026 Grand Highlander we ended up at Spitzer Toyota which turned out to be a big JOKE!!!
After contacting them we were told that they had only 1 in stock and available. Knowing how hard they are to find, we offered to put a deposit down because we were traveling a distance. “Susie” was very responsive to text and answered a few questions and told us just to come in. So we did just that, we left and went straight there. As we walked in we had to approach a sales rep and we told ... Read More Google - Sep 5, 2026
Beware of these guys I recently purchased a vehicle from there and for some reason they stole 30,000 miles from my power train warranty because I wouldn’t purchase their extended warranty and what I purchased only had 100 miles on it now when I try to contact them I can’t get through and getting the run around about how the original warranty changed for 2025 with 100 miles on it
Bought a Mercedes at Spitzer Acura and received free oil change and tires rotate. Toyota was closer to where I live. Good people - very accommodating and polite . Very responsive and thorough. Recommended . If I am in market for Toyota - I will give them first opportunity.
I couldn't be more happy with the service, friendliness, and ease they made trading in my car and purchasing a new one. Highly recommend
Went in to look at a car last weekend, and was helped by a wonderful salesman named Ray who helped me find the perfect car. There was no pressure and nothing but pure professionalism from everyone at the dealership. I can't recommend them more.
First of all I’m glad I came to this dealership, I was having a rough time finding an affordable car And Dom made things happen for me! He was able to work with my credit and get me a car that won’t hurt my pockets. Thank you Dom for being so patient with me! I appreciate your help! : )
Great location. All of our work trucks are Toyotas. They are great trucks. Ask for Josh. You will be happy that you did. He is a great guy to work with.
Amazing experience - Colin and Ray on the sales side are top notch, and Kyle is the best finance person we’ve ever encountered - normally we dread that part of the process, but somehow he made it the best part 🎉
I tried to look some cars online but the website doesn’t open any pictures for any cars. I will fix my review once it’s fixed
They were patient, kind, helpful and knowledgeable. I've been a Toyota customer since 2010 and appreciate their service.
Dom Amato made my car buying experience the best yet. I’ve purchased 7 cars so far in life. Working with Dom was hands down the best experience yet! Thank you Dom! I appreciate the straight forward honest approach to car buying. Highly recommended!
I went with my brother during his pick up of his newer vehicle. Dom was extremely professional, provided outstanding customer service and took the extra steps that made me want to purchase a vehicle!.
This is the third car I bought this year from Spitzer Toyota. My salesman is time for a preowned car wasEddie Rowles. He was the best salesman I have ever had very personable and tenant to us. I will always choose Spitzer. This is a great dealership. Thank you.
Excellent salesman! Excellent service department. Issue with vehicle and taken care of immediately. Thank you!
Dominic was amazing. He was very professional and friendly. He was not pushy or overwhelming. I loved that when I arrived they were not "in your face" so to speak like other dealerships I've been to. I was able to walk around for about 20 minutes before he came out. I will say this has been the best dealership interaction that I've ever had. Best part is it didn't take all day.
I worked with Dom, he provided awesome service and a very smooth experience. The dealership as a whole made the process of buying my Tacoma very enjoyable and I am loving the truck I picked. Thanks Dom for the help!
Never an issue. Had everything wrapped up quickly Helped get the eltronics all squared away in our rav4
Got my new car here, financing was made simple, definitely recommended 10 out of 10 customer service. Amazing company to work with!
Friendly. Ray Weishorn was sensitive to what I needed in a car and listened to me. I never felt pressure but I bought a car when I had no intention to do so!
Very reasonable to work with before and after the sale. Did have a delay in delivery due to the title.
Had a appointment to get my 23 Toyota tundra Safety recall Repaired this morning, the repair would take about 5 hours. I was told on the phone that there would be a loner car available otherwise I could not schedule. They assured me, this would not be a problem. When I showed up for my appointment this morning, I was told there is no loner car and I was never told this on the phone. I was treated very rudely. I lived over a 1 hour away. I had to get to work and they told me for $45. They could arrange a loner ... Read More Google - Jul 22, 2026
Eric was very helpful with my purchase, answered all my questions/concerns. Great customer service. Purchase was smooth, I'd recommend Toyota spitzer monroeville, staff was very helpful.
Available for all our questions. Knowledgeable and low pressure. Genuine interest in serving the customer. Patient with our lack of preparation for the purchase
The service experience from the staff greeting to Elvis helping was awesome. The waiting room was comfortable and the service went quick (inspection, emissions, 10,000mi check/oil change). The reason for 3 stars is truly the completion of the process. My car came out last visit unwashed with muddy/wet footprints on my drivers side door frame and mat. I cleaned it up myself and was not happy. This time, it came out washed but soaking wet. I dried my own vehicle and wiped it down. It took me less than 5 minutes to complete this job. Air drying leaves water marks ... Read More Google - Jul 16, 2026
Excellent experience, they really went out of their way to make sure to meet my needs.
Convenient, friendly, low pressure, genuine interest in serving the customer’s needs . Very patient with us having to leave and return later in the day. Dom is one of the best sales people we have ever met (and we’re in our seventies). We will definitely refer family and friends!
Ordered and purchased a 2026 RAV4 from Spitzer, our third car from this dealer. No nonsense, friendly, very dedicated to customer care. Service side is excellent as well and all three of our vehicles have been serviced exclusively by Spitzer. They are trustworthy, the work is done properly the first time, and they care about their customers. Ray helped us with our 26 RAV4 order and he was great. Got us exactly what we wanted. Always recommend Spitzer for purchase and service.
Great customer services, up front & honest about their business & how they do things. Matt helped me organize the underbody rust proofing. Explained the process, proper steps to get it done and here we are now. A satisfied customer !
Rob and Kyle were excellent. They knew what we wanted, got us in and out quickly, and met our needs. Rob even helped with an unrelated issue with another vehicle. Will work with them and Spitzer again!
Friendly, courteous, knowledgeable sales people, who make the buying experience easy and convenient. I will recommend Spitzer Toyota to anyone looking to purchase a vehicle.
I just bought a car! Collin is the best. Very polite patient and knowledgeable. Overall it’s been a very happy experience
Rob did his best with the horrible negligence of the service department. Hopefully, the third time of visiting the dealership about this car purchase will result in me being able to drive away with a new (used) car that actually works.
Been a customer for years and never had a problem here sales and service was always good. Had vehicle in for inspection and it needed 2 license plate bulbs replaced. i was told it would be $66 dollars to replace. 2 bulbs cost $5.97 literally 4 screws need removed and bulbs put in a 5 minute job. I asked if I could stop and put them in myself and was told if it wasn't done by service the vehicle would fail inspection and I would have to reschedule and pay a $30 re-inspection fee. I didn't have time to reschedule so I had to pay ... Read More DealerRater - Jun 27, 2026
No pressure I enjoyed the whole experience except for the text messages afterwards. Robert Skoog was more than responsible