Customer Testimonials
Rob and Kyle were excellent. They knew what we wanted, got us in and out quickly, and met our needs. Rob even helped with an unrelated issue with another vehicle. Will work with them and Spitzer again!
Friendly, courteous, knowledgeable sales people, who make the buying experience easy and convenient. I will recommend Spitzer Toyota to anyone looking to purchase a vehicle.
I just bought a car! Collin is the best. Very polite patient and knowledgeable. Overall it’s been a very happy experience
Rob did his best with the horrible negligence of the service department. Hopefully, the third time of visiting the dealership about this car purchase will result in me being able to drive away with a new (used) car that actually works.
Been a customer for years and never had a problem here sales and service was always good. Had vehicle in for inspection and it needed 2 license plate bulbs replaced. i was told it would be $66 dollars to replace. 2 bulbs cost $5.97 literally 4 screws need removed and bulbs put in a 5 minute job. I asked if I could stop and put them in myself and was told if it wasn't done by service the vehicle would fail inspection and I would have to reschedule and pay a $30 re-inspection fee. I didn't have time to reschedule so I had to pay ... Read More DealerRater - Jun 27, 2026
No pressure I enjoyed the whole experience except for the text messages afterwards. Robert Skoog was more than responsible
Although Rob went over everything very thoughraly still going to take some getting used too especially the screen
Car is good however, reeks of smoke and had a bunch of small trash to pickup and other things which clearly means they never detailed it even though they claim they did
Salesman, Josh Rodabaugh, was personable, patient, and informative. All of the staff were courteous and willing to assist me in any way.
Everyone was so nice and patient with us. Very knowledgeable about the different cars we looked at. It was a great experience
This is my 5th car I got from their will never go anywhere else excellent customer service just a overall great place only thing vehicle could have been cleaned a little better
Dom was extremely knowledgeable patient and gave us all the correct information to be able to make an informed buying decision
Great communication and easy to work with Finance process and overall process to take delivery took a little over and hour
I came in knowing what I wanted. Ed worked with me to get a price I could manage and was helpful and great to work with. Process was quick and as easy as it could be
Erica and the rest of the personnel were exceptionally excellent. I would highly recommend SPITZER
Dom was extremely empathetic, kind, and patient. He made an experience I was stressed about so easy and I had a tough week, but he really turned my week around for the better! I love the car he sold me, Dom is incredible
Incredible team here. I came in and had a 2015 to trade in. I worked with Dom and I cannot put into words how amazing he is. I have been dealing with a lot lately and he was so kind, compassionate, and very empathetic. He took his time explaining everything to me and met me where I was. He was able to help sell me the car I wanted and was there through the entire process, from test drive to taking a photo for me of me with my new car!
In the hours I spent here, I watched other salesmen ... Read More Google - Jun 12, 2026
Ray was amazing, he was a no nonsense type of guy and helped me find the perfect car in my exact price range.
We are third time customers at Spitzer. They have been good to us each time. This time an unfortunate circumstance happened with the new car that wasn’t their fault. The team (Pat, Elvis, Eric, Jason, and Kyle) listened, were patient, all showed empathy and helped us work thru it. We are grateful to have the situation resolved and are hopeful to continue working with them in the future. Thank you, team!
I love the car, and the dealership offers a very nice warranty. I haven't had any expereince with the service department yet. But i would go there for another vehicle. The only 2 things i found that i don't particularly like. The cars can't be ordered. They are pretty much floating downstream and you get what you get, you have to find one upstream that best fits what your willing to take and claim it before someone else does and thats not a spitzer thing, thats a toyota thing. And my particular sales associate does not really return ... Read More Google - Jun 8, 2026
Treated me great from the minute I got there , especially Dominic Amato, he was the easiest salesman i ever worked with. We actually had a blast and some laughs while working and I was in and out in an hour and a half from start to finish
Easy as pir, no arguing or haggling It was a pleasant experience Dom actually made it fun
We cannot recommend this dealership enough! From the moment we walked onto the lot, we were treated with the utmost respect, professionalism, and genuine care.
Eric was incredible to work with and never once made us feel pressured or rushed.
The entire process was seamless. The management and finance teams were also amazing - shoutout to Kyle! There were no hidden fees, no sketchy tactics, and no stressful haggling—just straightforward, honest business.
If you are looking for a stress-free, exciting car-buying experience with a team that actually cares about their customers, look no further. We will absolutely be returning ... Read More Google - Jun 6, 2026
Always prompt, informative and professional
The sale went quickly and smooth. Ryan took care of business efficiently. Things got slowed up somewhat at the part where I signed my life away, but I took my nap while I waited.
We had an amazing experience purchasing our new Grand Highlander! Ryan was fantastic to work with—knowledgeable, patient, and genuinely focused on helping us find the right vehicle for our family. The management team was equally great and made the entire process smooth and stress-free. What we appreciated most was that they helped us get into the vehicle that made the most sense for our needs, not just make a sale. We’re absolutely loving our Grand Highlander and are so grateful for the outstanding service. Thank you, Ryan and team!
Josh was excellent and even came in on his day off when I couldn't make my original appointment
James was very friendly and informative about the process. He is an asset to Spitzer Toyota!
Easy going low pressure, gave me a fair deal. Easy going, low pressure,gave me a fair deal. Ralph the finance person was very helpful, didn't push anything and even helped with a refund on my warranty from the previous vehicle.
Eric was super helpful, but not pushy. He was able to answer my questions and he stayed late to ensure everything went smoothly. The experience overall was easy and I'm thrilled with my purchase. The only drawback is that I wish some of the cosmetic issues with the vehicle had been pointed out. There is significant wear on the inside of the tailgate that I didn't see until I was home. Not at all a dealbreaker, but I would have liked to have known about that upfront.
Friendly.
Excellent salesman, all employees that We had dealt with were very knowledgeable and helpful. Deal was so easy to complete.
Found the car I wanted. Everything was explained to me Happy with my new Corolla
Elvis made the drop off and pick up seamless and went through the required services thoroughly.
Very helpful & accommodating - Charles and James.
James kept me informed. Easy to reach and quick to discuss concerns. James is a helpful advisor
It was a nice touch to send me a link to show me a video of the undercarriage of my car
We left the car there the night before and most interface with the dealer was via text and email. All went well.
Everything was smooth all the way through the process. Charles was awesome as he usually is and David always takes good care of my Camry.
No complaints, but did not receive any stickers. Why? I don't want to say more, mr. AI
Staff was friendly and knowledgeable MJ was a great sales rep. Stacey in finance was also awesome to deal with
Stephanie and James Thomas were great! I couldn't be happier with the customer service I was provided. Would highly recommend to anyone who needs their Toyota serviced.
Very good service kind and friendly prompt and explained everything would recommend thank you again
Work performed quickly than expected and supplied a detailed video of the work Kept me informed of the progress
Elvis and the team were polite and 100% helpful Thank you Spitzer Next car Toyota
Everyone was great at the dealership. I could tell they treat each other like family and that's what makes it welcoming for customers.
From the moment that I arrived, everyone was very friendly. Charles explained to me everything that was going to happen to my car while they serviced it. He then gave me an approximate time for my car which was correct. I'm happy with my experience.
No car wash? My last Toyota washed after every service.
Very pleasant ti work with ???? to “ Please say a little more. Just 10 more words… ”
Your vehicle were great shape clean and everyone was nice and kind thank you for my car
It's always a pleasure. Everyone there is always pleasant and welcoming and friendly. There's great coffee available also.
When my usual dealership was too busy, Spitzer took care of my car quickly and efficiently.
A bit slow. Always seems to be some sort of up front fee- really nothing above and beyond.
I had a great experience at this dealership. I bought a Honda CRV-4 from Dom Amato and gave him a list of what I wanted in a car and he delivered with everything on my list I was looking at a RAV-4 and saw a used Honda on the lot and he had no problem with me buying a Honda at Toyota. I needed a car pretty quickly and he was able to get the deal done in a day. Would def recommend this place and especially this salesman
everyone is very helpful especially Deeanna Stephanie Jamal and David. My only complaint was that it took 2 1/2 hours for an oil change and tire rotation
Charles was friendly, personable and an excellent communicator. Highly recommended! I won't hesitate to visit again for any future needs!
I don't know who this Matt is i was dealing with sales department and Eric no service was done yet on this vehicle I just bought it used
Excellent dealership with efficient and personalized service. Short waiting times. Spotless customer area. Highly recommended!
This dealership is very customer oriented. No long waiting time for service and inspection. Any problems were promptly resolved. The car received a complementary wash. The customer area is spotless and comfortable. The staff is polite, attentive and efficient. I really recommend this facility!
Collin and Spitzer came through and found me a RAV 4 when everyone else told me it would be 6 -8 weeks. The entire process was efficient and delivered as promised. Already put 1200 miles on in 6 days and the vehicle is fantastic!
Fantastic! They did an oil change and inspection on my new vehicle - they even gave a complimentary washing as well - which was unexpected and very cool. The lobby area was very spacious and clean, the employees were attentive, and the experience overall was great. I’ll be bringing my vehicle back in the future for maintenance.
This is was my second Tacoma from spitzer great experience in and out
Best Dealership in the Pittsburgh area
It was great. I was treated with respect and professionalism. Dom and Jaime made things very smooth and easy for me.
The service advisor James has been the best to work with. Had issues with Cochran Toyota’s service manager lying about things after they bought out Massie years ago. Have been nervous to let another stealership touch my truck. James was up front and honest.
They are always very nice and keep you informed. They ask before they do any additional work.
Kylor and Spitzor Toyota made it quick and easy to trade in my very old car and upgrade it nicely with this new one! The deal was better than I had seen at other dealerships, which was also a plus. I would highly recommend Kylor and the rest at Spitzer Toyota!
Exceptional experience with Spitzer toyota. Experience a major malfunction with my toyota during the morning commute. They were able to diagnose, fix, and get me on my way within one day. A+
Such a great place for service! Friendly staff, text updates and a phone call to confirm
Being at Spitzer Toyota is like a visit to old friends and family!
Everything was fine and easy. Got settled in right away and was out in a fair amount of time.
Best car experience I’ve ever had. Dom, Jaime and Adam are all amazing! They treated me the exact way I like to be treated with professionalism and respect. I would recommend Dom Amato to work with everyone I know, he’s the best. Every possible aspect of a car buying experience was met and I am grateful for it!
Prompt, professional, timely, service. From driving into Spitzer Toyota until one leaves, the service department treats you like your issues are their issues addressing any concern and resolving each and every issue.
I called with an issue. Adam was quick to return my call. They order my part Saturday and repaired by Tuesday. I am very happy and I couldn’t have asked for better service
Great job all around! Great job all around! Always appreciate the quality of service, communication, and overview of the service on my vehicles!
Everyone was very professional and courteous. Process was very efficient. I got the exact vehicle that I wanted.
Got me in and out quickly, as my car’s almost new and didn’t need a lot. The video of the process is nice. It was a routine service for a new vehicle, so the price was right — free.
As always, excellent customer service and staff is professional.
The work being done on my vehicle was priced accordingly and I got in and out quickly n efficiently and the staff educated me on a nuance technical aspect of my car that I didn’t know and I’m very happy
I had a great experience purchasing my preowned 2019 Tacoma. I originally talked with Darius and ended up working with Raymond to close the deal. Raymond made everything fast and easy and took good care of us.
He was very patient very knowledgeable about the vehicles and found exactly what I wanted with. No pressure.
Very efficient, and fast We were in and out of the dealership with new car in little over and hour
They’ve always been great! I have no complaints at all! They are kind and very informative about my car and how to keep it in great shape
I was told the part was in stock and would be put on in 2 days. I went to the appointment to have the part installed was informed that it wasn’t painted yet and had to drive to the paint shop to give them the color of my vehicle. The garage couldn’t do it for some reason. Was told it would be ready the next day and would be called. Never happened! I called a week later and it was finally ready. This was not customer friendly at all. I have no idea who Nick is , I dealt with ... Read More DealerRater - May 17, 2026
Very efficient Was able to complete the 18 month service on both of our vehicles
Trade-in with new purchase was easy.
Good customer service from all, work done in timely matter I was in Mesa Az for my other servise
James kindly welcome everyone and provides details of work to be done on vehicle. He is also trustful.
Smooth and easy buying experience. Car is wonderful.