Meet Our Staff

Management

Doug Klenoshek

Doug Klenoshek

Business Development Center Manager
168 Reviews
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Jamie Benson

Jamie Benson

Sales Manager
58 Reviews
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Adam Drakulic

Adam Drakulic

General Manager
38 Reviews
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Jason Barkman

Jason Barkman

General Sales Manager
13 Reviews
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Ciera Hasch

Ciera Hasch

VIP Manager
1 Review
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John Petrovich

John Petrovich

Finance Manager
1 Review
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Seth Cortazzo

Seth Cortazzo

Sales Manager
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Sales

Dom Amato

Dom Amato

Sales Consultant
21 Reviews
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Kylor Cockerline

Kylor Cockerline

Sales Consultant
20 Reviews
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Robert Skoog

Robert Skoog

Sales Consultant
16 Reviews
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Eric Lehman

Eric Lehman

Sales Consultant
13 Reviews
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Ryan Klobucher

Ryan Klobucher

Sales Consultant
11 Reviews
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Ray Weishorn

Ray Weishorn

Sales Consultant
8 Reviews
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Michael Tiani

Michael Tiani

Used Car Buyer
1 Review
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Nathaniel Bostic

Nathaniel Bostic

Sales Consultant
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Edward Makar

Edward Makar

Sales Consultant
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Katlyn Roop

Katlyn Roop

Sales Consultant
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Zachary Williams

Zachary Williams

Sales Consultant
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Service

Deana Hicks

Deana Hicks

Assistant Service Manager
209 Reviews
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Charles Carter

Charles Carter

Assistant Service Manager

Certified
91 Reviews
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James Thomas

James Thomas

Assistant Service Manager

Certified
84 Reviews
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Elvis

Elvis "David" Bole

Assistant Service Manager
39 Reviews
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Stephanie Disalvo

Stephanie Disalvo

Service BDC Manager
13 Reviews
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Matthew Artis

Matthew Artis

Assistant Service Manager
12 Reviews
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Stacey Davis

Stacey Davis

Cashier Receptionist
10 Reviews
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Amber Barone

Amber Barone

Service BDC Associate
9 Reviews
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Pat Reardon

Pat Reardon

Service Manager
8 Reviews
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Julieann Walters

Julieann Walters

Cashier Receptionist
2 Reviews
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Parts

Nick Pike

Nick Pike

Parts Advisor

Certified
58 Reviews
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Lacie Suprano

Lacie Suprano

Parts Advisor

Certified
57 Reviews
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Justin Costello

Justin Costello

Parts Manager
12 Reviews
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David Demchak

David Demchak

Parts Advisor
1 Review
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Finance

Kyle Hembree

Kyle Hembree

Finance Manager

Certified
217 Reviews
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Ralph Enberg

Ralph Enberg

Finance Manager
17 Reviews
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Administration

Nura Saunders

Nura Saunders

Service BDC Associate
1 Review
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Amber Dudley

Amber Dudley

Title Clerk
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Donna Etter

Donna Etter

Office Manager
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Carmen Jones Jr

Carmen Jones Jr

Service BDC Associate
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April Kubli

April Kubli

Accounting Clerk
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Joyce Lauffer

Joyce Lauffer

Deal Processer
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Leah Palko

Leah Palko

Bookkeeper
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Kyle Hembree

Kyle Hembree

Finance Manager

217 Reviews
Certified
Dealership Experience 10 years 11 months
Industry Experience 10 years 11 months
Kyle has a passion for making the car buying process as easy as possible and is a recipient of the 'Outstanding Sales Acheivment' award for 2016 . Originally from Arizona where he called home for 15 years he now resides 12 miles east of Pittsburgh where he has a beautiful wife and a 4 year old son. His passion for meeting new people, treating them the way he wants to be treated, and attention to detail has made buying cars from him fun! Stop in and see Kyle Hembree when deciding on your next vehicle!
Recent Reviews

Sep 25, 2026

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Great service.

Great service. Finance Manager Kyle is very professional and thorough. I sm a repeat customer, and will continue to be one

Sep 21, 2026

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Dom was amazing to work with!

Dom was amazing to work with! Very friendly and knowledgeable, and never once tried to push us into a sale which was great.

Aug 31, 2026

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First of all I’m glad I came to this dealership, I was

First of all I’m glad I came to this dealership, I was having a rough time finding an affordable car And Dom made things happen for me! He was able to work with my credit and get me a car that won’t hurt my pockets. Thank you Dom for being so patient with me! I appreciate your help! : )

Aug 22, 2026

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Dom Amato made my car buying experience the best yet.

Dom Amato made my car buying experience the best yet. I’ve purchased 7 cars so far in life. Working with Dom was hands down the best experience yet! Thank you Dom! I appreciate the straight forward honest approach to car buying. Highly recommended!

Aug 15, 2026

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Excellent salesman!

Excellent salesman! Excellent service department. Issue with vehicle and taken care of immediately. Thank you!

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Deana Hicks

Deana Hicks

Assistant Service Manager
Recent Reviews

Jun 27, 2026

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Been a customer for years and never had a problem here

Been a customer for years and never had a problem here sales and service was always good. Had vehicle in for inspection and it needed 2 license plate bulbs replaced. i was told it would be $66 dollars to replace. 2 bulbs cost $5.97 literally 4 screws need removed and bulbs put in a 5 minute job. I asked if I could stop and put them in myself and was told if it wasn't done by service the vehicle would fail inspection and I would have to reschedule and pay a $30 re-inspection fee. I didn't have time to reschedule so I had to pay the obnoxious $66 fee. Of course, being upset I said I was writing a review at which time I was told if I write a review, I would be banned from the dealership. So much for the new Tundra I was considering buying at the end of the year. I'll take my business elsewhere. I used to love this dealership YOU LET ME DOWN SPITZER

May 29, 2026

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When my usual dealership was too busy, Spitzer took care

When my usual dealership was too busy, Spitzer took care of my car quickly and efficiently.

May 29, 2026

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A bit slow.

A bit slow. Always seems to be some sort of up front fee- really nothing above and beyond.

May 21, 2026

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I called with an issue.

I called with an issue. Adam was quick to return my call. They order my part Saturday and repaired by Tuesday. I am very happy and I couldn’t have asked for better service

May 14, 2026

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Nick Pike was not my service person.

Nick Pike was not my service person. Deana was and she was exceptional. I use a walker and she was very sensitive to my needs. I have had her before she is kind,caring, professional, and knowledgeable. I prefer her as my service contact. Spitzer always provides excellent service. Did not appreciate taking pictures of my car without my knowledge.

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Doug Klenoshek

Doug Klenoshek

Business Development Center Manager
Dealership Experience 10 years 5 months
Industry Experience 11 years 8 months
Doug has spent the better part of his life in the Golf Industry as a PGA Professional. In 2015, he found himself changing direction and following a new career path and another passion automobiles. Since he was a child, he always loved anything to do with automobiles. Spitzer Toyota has given him the opportunity to follow one of his dreams, working with cars and people simultaneously. For many years, friends, family and acquaintances have asked for his opinion on new or used car purchases. He always seemed to find the time to help out when ever possible. He has now taken the skills learned from all the different professions throughout life and brought it to the Automotive Industry. He enjoys the challenge of exceeding customer expectations and meeting their individual needs and goals. In his spare time, he enjoys golf, fishing, biking and working on projects around the house. THANK YOU FOR READING MY BIO.
Recent Reviews

Jul 23, 2026

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Very reasonable to work with before and after the sale.

Very reasonable to work with before and after the sale. Did have a delay in delivery due to the title.

May 28, 2026

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I don't know who this Matt is i was dealing with sales

I don't know who this Matt is i was dealing with sales department and Eric no service was done yet on this vehicle I just bought it used

Mar 23, 2026

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The salesman, Dom, was very knowledgeable of the vehicle

The salesman, Dom, was very knowledgeable of the vehicle I was purchasing, Je was able to answer all of my questions. There was a couple of questions he was unable to answer, but he was able to obtain the answer from other knowledgeable staff members. The dealership stood behind Dom and we were able to come to an agreement which led to one happy customer and a successful transaction. Thank you, Spitzer of Monroeville! I look forward to doing business with you in the future.

Mar 21, 2026

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Eric Lehman was fantastic to work with!

Eric Lehman was fantastic to work with! Professional, easygoing, and never pushy. The entire process was smooth and low pressure, which I really appreciated. I love the car and would absolutely return to this dealership for future service.

Nov 28, 2025

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Had a great experience at this dealership.

Had a great experience at this dealership. The staff was friendly, helpful, and made the entire process smooth from start to finish. They answered all my questions without any pressure and genuinely seemed focused on helping me.

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Charles Carter

Charles Carter

Assistant Service Manager

91 Reviews
Certified
Recent Reviews

Jun 02, 2026

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It was a nice touch to send me a link to show me a video

It was a nice touch to send me a link to show me a video of the undercarriage of my car

May 30, 2026

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Very good service kind and friendly prompt and explained

Very good service kind and friendly prompt and explained everything would recommend thank you again

May 30, 2026

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From the moment that I arrived, everyone was very

From the moment that I arrived, everyone was very friendly. Charles explained to me everything that was going to happen to my car while they serviced it. He then gave me an approximate time for my car which was correct. I'm happy with my experience.

May 28, 2026

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Charles was friendly, personable and an excellent

Charles was friendly, personable and an excellent communicator. Highly recommended! I won't hesitate to visit again for any future needs!

May 18, 2026

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They’ve always been great!

They’ve always been great! I have no complaints at all! They are kind and very informative about my car and how to keep it in great shape

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James Thomas

James Thomas

Assistant Service Manager

84 Reviews
Certified
Recent Reviews

Jun 19, 2026

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This is my 5th car I got from their will never go

This is my 5th car I got from their will never go anywhere else excellent customer service just a overall great place only thing vehicle could have been cleaned a little better

Jun 04, 2026

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James was very friendly and informative about the

James was very friendly and informative about the process. He is an asset to Spitzer Toyota!

Jun 02, 2026

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James kept me informed.

James kept me informed. Easy to reach and quick to discuss concerns. James is a helpful advisor

May 18, 2026

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They’ve always been great!

They’ve always been great! I have no complaints at all! They are kind and very informative about my car and how to keep it in great shape

May 16, 2026

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James kindly welcome everyone and provides details of

James kindly welcome everyone and provides details of work to be done on vehicle. He is also trustful.

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Jamie Benson

Jamie Benson

Sales Manager
Recent Reviews

Sep 01, 2026

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I couldn't be more happy with the service, friendliness,

I couldn't be more happy with the service, friendliness, and ease they made trading in my car and purchasing a new one. Highly recommend

May 21, 2026

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Best car experience I’ve ever had.

Best car experience I’ve ever had. Dom, Jaime and Adam are all amazing! They treated me the exact way I like to be treated with professionalism and respect. I would recommend Dom Amato to work with everyone I know, he’s the best. Every possible aspect of a car buying experience was met and I am grateful for it!

May 11, 2026

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Spitler, Toyota is the best of the best.

Spitler, Toyota is the best of the best. They delivered the car right to my office. Jamee and his team always take great care of us. I trust them they’re easy to work with and they do what they say they’re gonna do.

Apr 03, 2026

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Ray was so great, he was very professional he treated me

Ray was so great, he was very professional he treated me so well and went above and beyond

Oct 09, 2025

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Jamie, Andrew and Kyle were all great.

Jamie, Andrew and Kyle were all great. Made the process very easy! Will refer others when I can

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Nick Pike

Nick Pike

Parts Advisor

58 Reviews
Certified
Recent Reviews

Jul 23, 2026

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Very reasonable to work with before and after the sale.

Very reasonable to work with before and after the sale. Did have a delay in delivery due to the title.

May 30, 2026

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Very good service kind and friendly prompt and explained

Very good service kind and friendly prompt and explained everything would recommend thank you again

May 29, 2026

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It's always a pleasure.

It's always a pleasure. Everyone there is always pleasant and welcoming and friendly. There's great coffee available also.

May 23, 2026

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Exceptional experience with Spitzer toyota.

Exceptional experience with Spitzer toyota. Experience a major malfunction with my toyota during the morning commute. They were able to diagnose, fix, and get me on my way within one day. A+

May 20, 2026

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Great job all around!

Great job all around! Great job all around! Always appreciate the quality of service, communication, and overview of the service on my vehicles!

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Lacie Suprano

Lacie Suprano

Parts Advisor

57 Reviews
Certified
Recent Reviews

Jun 02, 2026

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We left the car there the night before and most interface

We left the car there the night before and most interface with the dealer was via text and email. All went well.

May 30, 2026

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Very good service kind and friendly prompt and explained

Very good service kind and friendly prompt and explained everything would recommend thank you again

May 30, 2026

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Elvis and the team were polite and 100% helpful Thank you

Elvis and the team were polite and 100% helpful Thank you Spitzer Next car Toyota

May 21, 2026

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Prompt, professional, timely, service.

Prompt, professional, timely, service. From driving into Spitzer Toyota until one leaves, the service department treats you like your issues are their issues addressing any concern and resolving each and every issue.

May 11, 2026

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Service and communication has seem to gone down hill

Service and communication has seem to gone down hill since I’ve been with Toyota. Lately I’ve been quite dissatisfied and disappointed with Toyota.

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Elvis

Elvis "David" Bole

Assistant Service Manager
Recent Reviews

May 29, 2026

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When my usual dealership was too busy, Spitzer took care

When my usual dealership was too busy, Spitzer took care of my car quickly and efficiently.

May 17, 2026

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I was told the part was in stock and would be put on in 2

I was told the part was in stock and would be put on in 2 days. I went to the appointment to have the part installed was informed that it wasn’t painted yet and had to drive to the paint shop to give them the color of my vehicle. The garage couldn’t do it for some reason. Was told it would be ready the next day and would be called. Never happened! I called a week later and it was finally ready. This was not customer friendly at all. I have no idea who Nick is , I dealt with Elvis.

May 11, 2026

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Service and communication has seem to gone down hill

Service and communication has seem to gone down hill since I’ve been with Toyota. Lately I’ve been quite dissatisfied and disappointed with Toyota.

May 09, 2026

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I did not enjoy the service.

I did not enjoy the service. I will be taking my car somewhere else for service next time

May 04, 2026

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This is well run and staffed by professionals.

This is well run and staffed by professionals. They seem to stay aware of wait times.

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Adam Drakulic

Adam Drakulic

General Manager
Dealership Experience 11 years 11 months
Industry Experience 31 years 8 months
Helping folks in our area for over 30 years.
Recent Reviews

Sep 25, 2026

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Great service.

Great service. Finance Manager Kyle is very professional and thorough. I sm a repeat customer, and will continue to be one

Sep 08, 2026

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Don made my car buying process so easy.

Don made my car buying process so easy. He was so personable and knowledgeable, We really connected with him and enjoyed conversing with him. He is try as asset to Spitzer. I would highly recommend him to anyone considering purchasing a new vehicle.

Jul 16, 2026

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Excellent experience, they really went out of their way

Excellent experience, they really went out of their way to make sure to meet my needs.

Jun 23, 2026

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Everyone was so nice and patient with us.

Everyone was so nice and patient with us. Very knowledgeable about the different cars we looked at. It was a great experience

Jun 01, 2026

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Staff was friendly and knowledgeable MJ was a great sales

Staff was friendly and knowledgeable MJ was a great sales rep. Stacey in finance was also awesome to deal with

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Dom Amato

Dom Amato

Sales Consultant
Recent Reviews

Sep 26, 2026

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We had such a wonderful experience working with Dom when

We had such a wonderful experience working with Dom when purchasing our car! He was incredibly patient as we weighed our options and test drove three different cars, never making us feel rushed or pressured. Dom was personable, kind, and genuinely easy to work with. He even went out of his way to find a tape measure when we wanted to compare trunk space down to the inch! That extra effort really made a difference. As a woman, I especially appreciated feeling heard, respected, and comfortable throughout the process. Buying a car can be stressful, but Dom made it an enjoyable experience. We would absolutely recommend him and would happily work with him again!

Sep 23, 2026

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Dom was very helpful and made us feel very comfortable

Dom was very helpful and made us feel very comfortable with our purchase. We highly recommend him for anyone looking for a pleasant sales transaction.

Sep 21, 2026

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Dom was amazing to work with!

Dom was amazing to work with! Very friendly and knowledgeable, and never once tried to push us into a sale which was great.

Sep 15, 2026

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Dom was super helpful in finding a new vehicle!

Dom was super helpful in finding a new vehicle! He made the process easy and he was very knowledgeable about the cars we asked questions about! Highly recommend!!

Sep 08, 2026

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Don made my car buying process so easy.

Don made my car buying process so easy. He was so personable and knowledgeable, We really connected with him and enjoyed conversing with him. He is try as asset to Spitzer. I would highly recommend him to anyone considering purchasing a new vehicle.

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Kylor Cockerline

Kylor Cockerline

Sales Consultant
Contact Me
Dealership Experience 10 months
Industry Experience 1 years 2 months
Hey! I’m Kylor, a Sales Consultant at Spitzer Toyota in Monroeville. My goal is to make buying a car simple, stress-free, and enjoyable. I believe in honest communication, no-pressure sales, and treating every customer the way I’d want to be treated. Whether you’re just starting your search or ready to buy, I’d love the opportunity to help you find the right vehicle!
Recent Reviews

Jul 30, 2026

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Got my new car here, financing was made simple,

Got my new car here, financing was made simple, definitely recommended 10 out of 10 customer service. Amazing company to work with!

Jul 23, 2026

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Very reasonable to work with before and after the sale.

Very reasonable to work with before and after the sale. Did have a delay in delivery due to the title.

Jul 16, 2026

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Excellent experience, they really went out of their way

Excellent experience, they really went out of their way to make sure to meet my needs.

Jun 24, 2026

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Salesman, Josh Rodabaugh, was personable, patient, and

Salesman, Josh Rodabaugh, was personable, patient, and informative. All of the staff were courteous and willing to assist me in any way.

Jun 02, 2026

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No complaints, but did not receive any stickers.

No complaints, but did not receive any stickers. Why? I don't want to say more, mr. AI

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Ralph Enberg

Ralph Enberg

Finance Manager
Recent Reviews

Sep 23, 2026

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Dom was very helpful and made us feel very comfortable

Dom was very helpful and made us feel very comfortable with our purchase. We highly recommend him for anyone looking for a pleasant sales transaction.

Sep 08, 2026

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Don made my car buying process so easy.

Don made my car buying process so easy. He was so personable and knowledgeable, We really connected with him and enjoyed conversing with him. He is try as asset to Spitzer. I would highly recommend him to anyone considering purchasing a new vehicle.

Sep 01, 2026

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I couldn't be more happy with the service, friendliness,

I couldn't be more happy with the service, friendliness, and ease they made trading in my car and purchasing a new one. Highly recommend

Jul 16, 2026

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Excellent experience, they really went out of their way

Excellent experience, they really went out of their way to make sure to meet my needs.

Jun 25, 2026

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Although Rob went over everything very thoughraly still

Although Rob went over everything very thoughraly still going to take some getting used too especially the screen

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Robert Skoog

Robert Skoog

Sales Consultant
Recent Reviews

Aug 15, 2026

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Excellent salesman!

Excellent salesman! Excellent service department. Issue with vehicle and taken care of immediately. Thank you!

Jun 30, 2026

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Rob and Kyle were excellent.

Rob and Kyle were excellent. They knew what we wanted, got us in and out quickly, and met our needs. Rob even helped with an unrelated issue with another vehicle. Will work with them and Spitzer again!

Jun 27, 2026

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Rob did his best with the horrible negligence of the

Rob did his best with the horrible negligence of the service department. Hopefully, the third time of visiting the dealership about this car purchase will result in me being able to drive away with a new (used) car that actually works.

Jun 25, 2026

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No pressure I enjoyed the whole experience except for the

No pressure I enjoyed the whole experience except for the text messages afterwards. Robert Skoog was more than responsible

Jun 25, 2026

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Although Rob went over everything very thoughraly still

Although Rob went over everything very thoughraly still going to take some getting used too especially the screen

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Jason Barkman

Jason Barkman

General Sales Manager
Dealership Experience 8 years 5 months
Let me help you find the car of your dreams! In addition to English, I'm also fluent in American Sign Language.
Recent Reviews

Sep 15, 2026

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Dom was super helpful in finding a new vehicle!

Dom was super helpful in finding a new vehicle! He made the process easy and he was very knowledgeable about the cars we asked questions about! Highly recommend!!

Aug 25, 2026

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They were patient, kind, helpful and knowledgeable.

They were patient, kind, helpful and knowledgeable. I've been a Toyota customer since 2010 and appreciate their service.

Aug 04, 2026

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Never an issue.

Never an issue. Had everything wrapped up quickly Helped get the eltronics all squared away in our rav4

Jun 30, 2026

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Rob and Kyle were excellent.

Rob and Kyle were excellent. They knew what we wanted, got us in and out quickly, and met our needs. Rob even helped with an unrelated issue with another vehicle. Will work with them and Spitzer again!

Jun 25, 2026

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Although Rob went over everything very thoughraly still

Although Rob went over everything very thoughraly still going to take some getting used too especially the screen

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Stephanie Disalvo

Stephanie Disalvo

Service BDC Manager
Recent Reviews

Mar 30, 2026

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Great service.

Great service. Extremely attentive to all and any questions. Great experience! I will continue to use their services.

Mar 06, 2026

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Resourceful and explains to people so they understand.

Resourceful and explains to people so they understand. Professional and courteous and knows her job

Feb 24, 2026

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My saleswoman, M.

My saleswoman, M.J. was warm and patient and yet she was also very professional. This typified the general atmosphere of the showroom. I guess the best way to describe the overall approach of your business model is to say that it’s one of support instead of pressure.

Feb 23, 2026

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The communication was perfect, very friendly and

The communication was perfect, very friendly and punctual, the service was very good, I recommend it

Feb 04, 2026

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Everything was good I requested they check the air

Everything was good I requested they check the air pressure on the vehicle. They did not

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Eric Lehman

Eric Lehman

Sales Consultant
Recent Reviews

Jul 21, 2026

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Eric was very helpful with my purchase, answered all my

Eric was very helpful with my purchase, answered all my questions/concerns. Great customer service. Purchase was smooth, I'd recommend Toyota spitzer monroeville, staff was very helpful.

Jun 13, 2026

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Erica and the rest of the personnel were exceptionally

Erica and the rest of the personnel were exceptionally excellent. I would highly recommend SPITZER

Jun 03, 2026

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Eric was super helpful, but not pushy.

Eric was super helpful, but not pushy. He was able to answer my questions and he stayed late to ensure everything went smoothly. The experience overall was easy and I'm thrilled with my purchase. The only drawback is that I wish some of the cosmetic issues with the vehicle had been pointed out. There is significant wear on the inside of the tailgate that I didn't see until I was home. Not at all a dealbreaker, but I would have liked to have known about that upfront.

May 28, 2026

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I don't know who this Matt is i was dealing with sales

I don't know who this Matt is i was dealing with sales department and Eric no service was done yet on this vehicle I just bought it used

Apr 26, 2026

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sales man very nice and worked with us i told him he

sales man very nice and worked with us i told him he could work with other buyers and said he would stay with us till all was done very nice

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Matthew Artis

Matthew Artis

Assistant Service Manager
Dealership Experience 13 years 1 months
Recent Reviews

Aug 15, 2026

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Excellent salesman!

Excellent salesman! Excellent service department. Issue with vehicle and taken care of immediately. Thank you!

Jul 06, 2026

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Great customer services, up front & honest about their

Great customer services, up front & honest about their business & how they do things. Matt helped me organize the underbody rust proofing. Explained the process, proper steps to get it done and here we are now. A satisfied customer !

Jun 27, 2026

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Rob did his best with the horrible negligence of the

Rob did his best with the horrible negligence of the service department. Hopefully, the third time of visiting the dealership about this car purchase will result in me being able to drive away with a new (used) car that actually works.

May 30, 2026

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Very good service kind and friendly prompt and explained

Very good service kind and friendly prompt and explained everything would recommend thank you again

May 28, 2026

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I don't know who this Matt is i was dealing with sales

I don't know who this Matt is i was dealing with sales department and Eric no service was done yet on this vehicle I just bought it used

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Justin Costello

Justin Costello

Parts Manager
Dealership Experience 14 years
Industry Experience 27 years 5 months
Recent Reviews

Apr 12, 2026

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First 🥇 class business & service at this service

First 🥇 class business & service at this service department Spitzer Toyota Monroeville would recommend this dealership to friends.

Dec 02, 2025

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Everyone was very nice to me and treated me with respect

Everyone was very nice to me and treated me with respect and kindness. Very helpful!

Oct 01, 2025

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Everyone was very courteous and helpful.

Everyone was very courteous and helpful. Kept me informed before doing the work,.they even washed my car when done.

Sep 05, 2025

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I always have a good experience when my car is serviced

I always have a good experience when my car is serviced at Spitzer Toyota. Deana Hicks and James Thomas are always great at checking me in and keeping me up-to-date on my car. Justin Costello in the porch department is available whenever I need to have a question about something on my car.

Mar 06, 2025

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Employee Rating

The dealership was very easy to work with, and I was in

The dealership was very easy to work with, and I was in and out pretty quick

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Ryan Klobucher

Ryan Klobucher

Sales Consultant
Recent Reviews

Sep 25, 2026

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Employee Rating

Great service.

Great service. Finance Manager Kyle is very professional and thorough. I sm a repeat customer, and will continue to be one

Jun 28, 2026

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Friendly, courteous, knowledgeable sales people, who make

Friendly, courteous, knowledgeable sales people, who make the buying experience easy and convenient. I will recommend Spitzer Toyota to anyone looking to purchase a vehicle.

Jun 18, 2026

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Great communication and easy to work with Finance process

Great communication and easy to work with Finance process and overall process to take delivery took a little over and hour

Jun 05, 2026

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The sale went quickly and smooth.

The sale went quickly and smooth. Ryan took care of business efficiently. Things got slowed up somewhat at the part where I signed my life away, but I took my nap while I waited.

Jun 05, 2026

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Employee Rating

We had an amazing experience purchasing our new Grand

We had an amazing experience purchasing our new Grand Highlander! Ryan was fantastic to work with—knowledgeable, patient, and genuinely focused on helping us find the right vehicle for our family. The management team was equally great and made the entire process smooth and stress-free. What we appreciated most was that they helped us get into the vehicle that made the most sense for our needs, not just make a sale. We’re absolutely loving our Grand Highlander and are so grateful for the outstanding service. Thank you, Ryan and team!

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Stacey Davis

Stacey Davis

Cashier Receptionist
Recent Reviews

May 11, 2026

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Employee Rating

Service and communication has seem to gone down hill

Service and communication has seem to gone down hill since I’ve been with Toyota. Lately I’ve been quite dissatisfied and disappointed with Toyota.

Mar 30, 2026

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Great service.

Great service. Extremely attentive to all and any questions. Great experience! I will continue to use their services.

Mar 28, 2026

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In for state inspection Fast & courteous service from

In for state inspection Fast & courteous service from first interaction to leaving the service department

Mar 13, 2026

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Great Service.

Great Service. Timely. Service Techs make great suggestions. Would Recommend Spitzer service to others family/friends.

Feb 23, 2026

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Employee Rating

The communication was perfect, very friendly and

The communication was perfect, very friendly and punctual, the service was very good, I recommend it

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Amber Barone

Amber Barone

Service BDC Associate
Recent Reviews

May 17, 2026

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Good customer service from all, work done in timely

Good customer service from all, work done in timely matter I was in Mesa Az for my other servise

Mar 30, 2026

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Great service.

Great service. Extremely attentive to all and any questions. Great experience! I will continue to use their services.

Jan 22, 2026

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Toyota was extremely flexible in booking and the ease of

Toyota was extremely flexible in booking and the ease of checking in was amazing. James/Cassie and the whole crew from beginning to end were top tier in service during my time! This was one of the best experiences I've had at a dealership.

Jan 15, 2026

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Everyone is efficient and helpful.

Everyone is efficient and helpful. Easy to schedule appointment. Waiting was not bad Thank you

Oct 28, 2025

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Employee Rating

Deanna was my contact person.

Deanna was my contact person. She is wonderful, easy to communicate with it very clear. Everybody was very accommodating. Service fees were reasonable.

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Pat Reardon

Pat Reardon

Service Manager
Recent Reviews

May 11, 2026

Dealership Rating
Employee Rating

Service and communication has seem to gone down hill

Service and communication has seem to gone down hill since I’ve been with Toyota. Lately I’ve been quite dissatisfied and disappointed with Toyota.

Apr 07, 2026

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Employee Rating

This visit was for an electric cable recall and from

This visit was for an electric cable recall and from notification to completion it was handled professionally.

Mar 30, 2026

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Employee Rating

Great service.

Great service. Extremely attentive to all and any questions. Great experience! I will continue to use their services.

Mar 17, 2026

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Charles was wonderful.

Charles was wonderful. The whole appointment at SPITZER was awful. What should have been a straight forward appointment was an all day thing. I was bit satisfied when I left.

Feb 26, 2026

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Employee Rating

The service department is excellent!

The service department is excellent! They are respectful, dependable and do good work! They always take care of my car.

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Ray Weishorn

Ray Weishorn

Sales Consultant
Recent Reviews

Sep 22, 2026

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Employee Rating

It was excellent, very knowledgeable and friendly staff!

It was excellent, very knowledgeable and friendly staff! Ray was amazing and John in Finance

Jul 24, 2026

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Employee Rating

Friendly.

Friendly. Ray Weishorn was sensitive to what I needed in a car and listened to me. I never felt pressure but I bought a car when I had no intention to do so!

Jun 11, 2026

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Employee Rating

Ray was amazing, he was a no nonsense type of guy and

Ray was amazing, he was a no nonsense type of guy and helped me find the perfect car in my exact price range.

May 09, 2026

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Employee Rating

Walked in to the dealership knowing what vehicle that i

Walked in to the dealership knowing what vehicle that i wanted to see. It was brought to me to test drive. No pressure from Ray. He stood back and let me inspect and ho through the truck. I gave him my numbers he gave me theirs and we made a deal.

Apr 28, 2026

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Employee Rating

Friendly service easy to work great place would recommend

Friendly service easy to work great place would recommend to everyone fast service great deals

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Julieann Walters

Julieann Walters

Cashier Receptionist
Recent Reviews

Mar 30, 2026

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Employee Rating

Great service.

Great service. Extremely attentive to all and any questions. Great experience! I will continue to use their services.

Feb 26, 2026

Dealership Rating
Employee Rating

The service department is excellent!

The service department is excellent! They are respectful, dependable and do good work! They always take care of my car.

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David Demchak

David Demchak

Parts Advisor
Recent Reviews

Feb 21, 2026

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Employee Rating

One word says it all, Quality.

One word says it all, Quality. Starting with the sales staff the vehicles and support in the garage you always feel like the Spitzer Team cares about you and wants to earn having you as a customer.

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Ciera Hasch

Ciera Hasch

VIP Manager
Dealership Experience 7 months
Industry Experience 7 months
Recent Reviews

Apr 25, 2026

Dealership Rating
Employee Rating

Always an amazing experience!

Always an amazing experience!! The service there is informative and attentive to all of their customer needs.

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John Petrovich

John Petrovich

Finance Manager
Recent Reviews

Sep 08, 2026

Dealership Rating
Employee Rating

Don made my car buying process so easy.

Don made my car buying process so easy. He was so personable and knowledgeable, We really connected with him and enjoyed conversing with him. He is try as asset to Spitzer. I would highly recommend him to anyone considering purchasing a new vehicle.

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Nura Saunders

Nura Saunders

Service BDC Associate
Recent Reviews

Jun 30, 2026

Dealership Rating
Employee Rating

Rob and Kyle were excellent.

Rob and Kyle were excellent. They knew what we wanted, got us in and out quickly, and met our needs. Rob even helped with an unrelated issue with another vehicle. Will work with them and Spitzer again!

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Michael Tiani

Michael Tiani

Used Car Buyer
Recent Reviews

Feb 23, 2026

Dealership Rating
Employee Rating

The communication was perfect, very friendly and

The communication was perfect, very friendly and punctual, the service was very good, I recommend it

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Nathaniel Bostic

Nathaniel Bostic

Sales Consultant
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Seth Cortazzo

Seth Cortazzo

Sales Manager
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Amber Dudley

Amber Dudley

Title Clerk
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Donna Etter

Donna Etter

Office Manager
Dealership Experience 29 years 3 months
Industry Experience 43 years 8 months
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Carmen Jones Jr

Carmen Jones Jr

Service BDC Associate
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April Kubli

April Kubli

Accounting Clerk
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Joyce Lauffer

Joyce Lauffer

Deal Processer
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Edward Makar

Edward Makar

Sales Consultant
Contact Me
Dealership Experience 6 months
Industry Experience 6 months
My name is Ed, I was Born and raised in Yonkers, Ny then moved out to Bullhead City, Az when i was 19, and now to Monroeville, PA. When I'm not at work you can usually find me outside on a hiking trail with my family, out front in the yard working on some sort of project, or at the gym. My goal here at Spitzer is to provide each customer with a great experience and help them put dreams in driveways.
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Leah Palko

Leah Palko

Bookkeeper
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Katlyn Roop

Katlyn Roop

Sales Consultant
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Zachary Williams

Zachary Williams

Sales Consultant
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